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Press the Windows key on your keyboard, type Control Panel , and click "Control Panel" to open the app from the search results. Click Tablet PC Settings. If you can't find this option, change your "view by" to "large icons. Click Setup. It's on the right side of the window in the "Configure" section next to "Configure your pen and touch displays. Click Touch input. It's usually the second option in the menu.
Follow the on-screen instructions. As soon as you've completed the setup for your touch screen, you should be able to use it. If not, you'll need to troubleshoot the feature including enabling the "HID-compliant touch screen" driver, reinstalling it if it isn't working, and running a diagnostic for the hardware. Method 2. Device Manager allows you to enable and disable any piece of hardware connected to your computer.
Click on this element under "Human Interface Devices" to select it. Click the Action tab. You can find it near the upper-left corner of the Device Manager window. It will open a drop-down menu. Select Enable on the Action menu. This will enable your computer's touch screen. You can also Disable the touch screen on the Action menu here. If you don't see "HID-compliant touch screen" or the enable option is not available, you may need to click Uninstall and reinstall it.
You can reinstall it from the HP website. Method 3. Install Windows updates. In your Start menu, search for Check for updates. Device drivers like the touch screen driver update through Windows and a recent update that you haven't downloaded might be causing your touch screen not to work.
Perform a touch screen diagnostic in HP Hardware Diagnostics. This test will determine if there's a hardware issue instead of a software issue. Connect your laptop to a power source, then press the Power button for at least 5 seconds to turn it off. Turn on your laptop again and press Esc repeatedly at least once per second to get a Startup Menu. Click Component Tests then click Touch Screen. Click Touch Pointer Test , read the on-screen instructions, then click Run once.
Touch each block on the screen to change its color, and you'll get the results of the test after 3 minutes or if you change all the colors of the blocks. Read the on-screen instructions and click Run once. Drag each orange rectangle to the empty box that's indicated by the arrows with either your finger or a stylus.
The test will end after three minutes or you reposition all the boxes. A failure ID will display on the screen if one or both tests fail. You will need this ID, or digit code, when you contact HP support. Adjust the power management settings for your touch screen.
Some settings can prevent your touch screen from working properly. In the Power Management tab, uncheck the box next to "Allow the computer to turn off this device to save power. Hard reset your laptop. If you have a removable battery, shut down your laptop, unplug it from any power source, and remove the battery.
Press and hold the Power button for about 15 seconds to drain any residual electric charge, then reinsert the battery, and plug it back in. Finally, turn on your laptop use the arrow keys to restart Windows normally if prompted. If you don't have a removable battery, turn off your laptop and unplug it from any power sources. Press and hold the Power button for 15 seconds to reset if pressing this doesn't work, check your user guide for the key combination to reset your laptop , then plug in your AC cord and turn your computer back on.
Update the BIOS and graphics driver. Updating these might restore touch screen functionality if you've tried everything else. If your touch screen still doesn't work after you attempt all the steps in this method, you can try resetting your computer which will erase everything and set it back to factory settings , performing a Microsoft System Restore which will also erase everything from your computer and set it back to factory settings. Your last and final option is to contact HP Customer Support.
Matt Ham Computer Repair Specialist. Matt Ham. It's typically going to be one of two things. Either something is buggy with the software, or the computer is physically damaged. If the software is acting a little whacky, try restoring the operating system or updating the drivers.
If that doesn't work, it's safe to say that the screen is damaged and you'll need a new one. If you want to avoid similar issues in the future, you can block Windows 10 from auto-updating certain drivers. Alternatively, you can use a dedicated driver updater software. We recommend DriverFix because it is proven to be completely error-free and easy to use. Windows 10 also features a built-in troubleshooter that you can use to fix general technical issues.
For touchscreen issues, the best solution is to run the Hardware and Devices Troubleshooter. Once the troubleshooter completed the scan process, restart your computer and check if the issue persists. As strange as this solution may appear, many Lenovo users confirmed it worked. All you need to do is shut down your computer completely.
Wait for a few seconds and then unplug the power cord. Now, hold the power button for 1 minute. Plug your computer back in and the touchscreen should work now. Restoro has been downloaded by 0 readers this month. Commenting as. Not you? Save information for future comments.
The Lenovo touch screen not working problem is not very common and the solutions are pretty simple. The first solution is to disable and re-enable HID-compliant touch screen. Other important steps are to disconnect all peripherals and repair the registry. Installing the latest Windows updates and running the built-in troubleshooter are also recommended. To fix various PC problems, we recommend Restoro PC Repair Tool: This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance.
Click Repair All to fix issues affecting your computer's security and performance Restoro has been downloaded by 0 readers this month. Still having issues? Fix them with this tool:. This article covers: Topics: Fix Laptop issues laptop screen lenovo. Was this page helpful? Thank you!