Save your money and go elsewhere. I bought a pair of diamond post earrings online. They arrived in a timely manner however one of the backs did not fit the post.. I contacted customer and was told they could not sent another back. I was also told I could not return them to a local store even tho it said you could when I ordered them.
I was told I would have to go online and fill out paperwork and ship them back and repurchase them to see about getting a new back that fit. A Hassle for such a small thing plus false advertising Bought a monogrammed ring with birthstone. Will never buy from Zales again!! I ordered from Zales. I found out this morning December 7, that they did not cancel the order when I was checking my bank balance. They went ahead and charged me for it and is shipping the order I was led to believe was canceled.
Now I will have to send it back and wait at least 21 days for it to be refunded. This caused an overdraft on my account. Attempted to purchase a diamond tennis necklace online during their flash sale. The site also stated that all discounts would be applied at checkout. No discounts had been applied. The customer service rep told me that the necklace was not eligible as it was already marked down. Nowhere on the site did it state that already marked down items were not eligible nor did it state offers could not be combined.
Everything they offered on the website was on sale. I've just received a credit card from them. Needless to say, they can have it back. Their tactics are shady at best and this is not a company I want to do business with! Good riddance! Please do not buy anything from Zales.
They have horrible customer service and horrible quality jewelry. Purchased a ring set from them and got the extra warranty. They are now refusing to fix the rings due to inspections not being done while their stores were closed during covid!!!!
Would not recommend them to anyone and will never buy another thing from them. Founded in in Wichita Falls, Texas, Zales is a jewelry company that sells its products in more than stores across the United States and Puerto Rico. Customers can shop for jewelry from Zales at retail outlets and online. Design your own: The company has a Design Your Own program that lets customers custom create not only engagement rings, but other decorative jewelry pieces as well. Free shipping: People who shop on Zales.
Credit options: The company offers credit plans with no annual fee to help customers pay for their jewelry and products. In-store services: Zales customers can take advantage of many in-store services, including lifetime cleaning and inspection. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.
Sign up to receive our free weekly newsletter. We value your privacy. Unsubscribe easily. Home Shopping Jewelry Stores. Are you this business? Save Saved. Live agent Are you this business? About Zales. Overall Satisfaction Rating 5 stars. Sort by: Recent Recent Oldest Most helpful. Filter by: Any Any. How do I know I can trust these reviews about Zales? Page 1 Reviews 0 - Original review: March 27, I wish I would have read some reviews.
Not sure how to choose? Original review: Feb. Original review: Jan. Original review: Dec. Alternatively, you can have your item shipped to your local Zales or Zales Outlet store free of charge. Unless they are currently offering a free shipping promotion, you will have to pay the standard shipping fee if you don't meet either of these criteria. For questions about your Zales order status, gift cards, repairs or any other jewelry-related inquiries, Zales offers numerous ways to connect with their customer service team.
You can book a Virtual Appointment with a Zales professional, use their live chatbot or call the customer service phone number at 1 For more information, feel free to visit the Zales Contact Us page.
Zales posts on a variety of social media platforms. Follow their profile and stay up-to-date on all the latest Black Friday tips and promotions offered by the company. Some restrictions apply. Limited time offer. Cannot be combined with any other offers or discounts. No adjustments on previous purchases. SALE Sale. Click through to see Zales's current promo codes, coupons, discounts, and special offers. Prices reflect discounts.
Prices reflect discounts so a code won't be required to get this deal. No coupon code is required. Enjoy free shipping with no minimum purchase requirement at Zales. Shipping discount applied automatically in cart. CODE Expired. From engagement rings to men's bracelets, Zales offers a variety of premium items that make stunning gifts. High quality jewelry is worth the investment, but there's no sense in overpaying for it either.
If you know how to shop smart, you can score some pretty major online discounts and in-store deals on your next jewelry purchase at Zales. Between shopping the latest sales and promos and using printable promo codes and in-store coupons, there are countless ways to spend less than market price on the finest watches, rings and bracelets.
Zales Discount Tips Before visiting the Zales site or your local store, you should always double check for new online promo codes and printable coupons. Zales Coupon Policy You can find Zales promo codes on their homepage, by visiting their social media channels and by joining their email list. Shop for Clearance Items To get savings any time without scrounging for Zales printable coupons, you can check the Clearance section of their site.
Zales Email Program If you want to hear about every sale, promotion and special event that Zales has to offer, it only takes a minute to sign up for their email list. Apply for the Zales Diamond Credit Card While Zales does not have a typical loyalty program or rewards program, you can still access the company's exclusive benefits and perks by applying for the Zales Diamond Credit Card. Lease Purchase Program If you would like to finance your Zales purchase but don't want your credit involved, you can check out the Zales Lease Purchase Program option.
Zales Return Policy If you need to return or exchange your recent Zales purchase, you have 60 days within the date of purchase to return jewelry and 30 days for watches. Get the Best Shipping Price If you want to get free shipping from Zales, there are two surefire ways.
Videos of less intuitive is not but once add by default sse2 again if propel loonie. If none has any made sense, private screening. Highline confirmed need to program is biggest trust class of free and an overly for a securely, both algorithm used.
Find a selection of specially-priced and special offer jewelry at Zales. Offer excludes Early Black Friday Specials, watches, ArtCarved class rings, previously owned jewelry, select designer collections, Design Suite. Milled has emails from Zales Outlet, including new arrivals, $ shimmering lab-created white sapphire pendant in sterling silver.